About NationWide

Nationwide Products has been importing goods since the 1970s, but as international volume grew, so did the complexity of managing shipments across multiple ports and destinations. After acquiring the company in 2000, Founder and President Jason Darby saw the business evolve toward larger and more frequent imports, creating a clear need for visibility across the entire journey. Nationwide needed a solution that could actively show where containers were at any point in the process — and that search ultimately led them to Shippabo.

Searching for a Better Way to Ship

Before Shippabo, Nationwide relied on a traditional door-to-door third-party shipper, a model that broke down during and after COVID. Jason points to the demurrage charges and the lack of transparency as major pain points, especially when container prices surged to $30,000 plus dollars a container during COVID. As the business expanded and more teams became involved, Jason began researching alternatives and landed on Shippabo, valuing not only the platform itself but also the personal time and attention provided by both US teams and overseas Partners.

Reliable Information That Drives Better Decisions

What sets Shippabo apart most for Nationwide is the reliability of information – and in particular, the consistency of Shippabo’s predicted date vs when products actually land. While the team understands that dates can shift due to port congestion or vessel issues, Jason emphasizes that the accuracy of the dates and the information that they’re working with is what really stands out. That accuracy supports better decisions and real operational efficiency. “We don’t have to revisit things,” he explains. “If it’s not savings in terms of dollars… it is certainly savings in terms of time, which as we all know, time is dollars.”

Nationwide’s teams rely heavily on the Shippabo platform to manage day-to-day operations across different ports and locations. Jason highlights usability as a strength: “There are multiple areas within the platform to get to the same information… You can isolate an independent shipment… The ease of the platform is fantastic.” Different teams customize their views based on location and role, while Shippabo remains responsive when complex or one-off situations arise.

Jason underscores the importance of consistency on the human side. Working with the same Shippabo contacts year after year matters to him as a business owner. “It’s not like I’m having to retrain a new account rep every six months,” he says. “We’ve got folks that have a history with us.” When asked what he would say to someone considering Shippabo, his answer is simple and direct: “If you want to save time, and you want peace of mind, and you want it to be competitively priced, and you want a platform that is easy to use, go with Shippabo. That’s it. That’s my experience.”