A brand doing good
“Doing well by doing good.” The mission statement informs everything Upper Echelon Products (UEP) does — and it’s working. Founded in 2015, the company is now among Amazon’s top 100 U.S. sellers, with products from memory foam back cushions to their original product: a nearly indestructible umbrella.
But fast growth brought sharp growing pains: lack of visibility and soaring shipping rates. UEP struggled to find a partner that could help them avoid stockouts without astronomical overhead and freight costs.
In search of transparency
Getting products from suppliers in China in time to meet Amazon shoppers’ expectations was made tougher by a lack of tracking once products left the factory. Without clarity into the full supply chain, UEP struggled to maximize marketing spend and hit launch and promotion deadlines.
They tried two different freight forwarders hoping to improve visibility and costs. Both failed to deliver. Rates kept climbing, and the team was stuck in never-ending email threads to figure out where their shipments were.
“Shippabo has been a great partner and freight provider for us. I can always find the information I need quickly on the platform or rely on their logistics ops team. Their team is easy to communicate with and are very responsive.”
A centralized platform delivers savings and peace of mind
With direct integration, Shippabo gave UEP a centralized platform to book and manage all their shipments. By streamlining transportation and optimizing freight procurement, UEP cut costs by 50% and time spent on factory and logistics coordination by 30%.
The guesswork of carriers and costs disappeared. Metrics like container cost per unit became easy to pull, and reports keep leaders and customers updated.
Visibility to enable global expansion
Built-in messaging makes communication with suppliers and carriers far easier. Instead of reacting to delays after the fact, UEP sees issues right away and adjusts on the fly. With Shippabo, UEP gained:
- Accurate SKU-level visibility to help with inventory management
- All shipping and carrier information in one easy-to-use platform
- Customizable dashboards and reports so the right people can access the right data, any time
- Automation of time-consuming supply chain tasks — no more hunting through spreadsheets
